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    Big Oh helped leading digital display and signage company of the US in improving sales and reduce the cost

    Leading Digital Display & Signage Solutions provider offers Desktop and Large Screen ...

    About the customer

    • Leading Digital Display & Signage Solutions provider offers Desktop and Large Screen LCD Displays, Medical-Grade Monitors
    Industry

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    Technology Used

    SpringBoot, JAVA, J2EE, Angular 7, JPA

    Project Duration

    6 months

    Project Details

    • The company was selling digital display hardware to their clients in the US market
    • They recently launched a camera based offering in which they were offering real time demographics information so that the displayed ads on the screen could give higher ROI
    • The effectiveness of those ads were measured through point of sale billing. It was a SaaS offering with a pay per use model

    Problem

    • he initial solution was not cost effective as it was built on a dedicated server per client
    • Not integrated with their ERP (SAP) system, so a lot of billing and reconciliation related issues were coming
    • Not a scalable more, as for every new onboarding of a store for existing customer or a new customer, a new environment
    • Also, since it was build on a dedicated server, scaling up and down was never easy
    • Another concern was with regards to security of the data

    Our Approach

    • Re-architected the entire platform to make it future ready
    • Created a highly scalable, secure and stable multi-tenant platform which led to easy deployment, with easy scale up and scale down options which solved their sizing issues
    • Built a robust platform and created custom integrations with different SaaS offerings including their proprietary ad publishing software
    • Integrated with their SAP ERP to solve billing and consumption related issues
    • Built a billing module based on consumption pattern so that customers can create any custom or bespoke monthly plans on the fly
    • Big Oh developed consumer facing in-app wallet, self care portal

    Benefit to the client

    • ~4X cost savings in terms of cloud infrastructure with multi tenancy deployment model.
    • Easy and transparent billing system led customer trust and satisfaction and eventually led to more business
    • Integration with SAP led to more accurate billing based on the actual consumption in turn saved time in reconciliation and other non productive activities
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